Scope of this Policy
Information we collect from you and how it is used
Where we store or process your information
We have implemented security policies, rules and technical measures to protect the information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Where you have chosen a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We ensure that your information will not be disclosed to regulators or authorities except where required by law or other regulation.
We may also disclose your information to the following third parties:
Suppliers that process information on our behalf and partners who assist in providing our services to you;
An organisation or regulatory authority where we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to protect the rights, property or safety of our business, our customers or others, which includes exchanging information with other companies and organisations for the purposes of fraud protection.
You have the right to ask us not to process your information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes. You can exercise your right to prevent such processing by indicating this when we collect your information. You can also exercise the right at any time by contacting us through our contact us page.
You are entitled to ask us whether we are keeping information about you and if so to ask to have access to this information. In order to receive a copy of any information that we currently hold about you, there is an administrative charge of £10.00 and requests should be made through our contact us page.
We allow you to challenge the information that we hold about you and, where appropriate, you may have information erased, rectified, amended or completed. We reserve the right to refuse to provide you with a copy of your information, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your information.